At Leaftoree, we strive to ensure that our customers are completely satisfied with their purchases. Our refund policy outlines the conditions under which refunds are issued for returned items. To be eligible for a refund, items must be returned within 5 days of the purchase date, in their original condition, unworn, and with all tags attached. Items that have been washed, worn, or altered in any way are not eligible for a refund. Additionally, items purchased during promotional sales or clearance events may be subject to different return conditions, which will be clearly stated at the time of purchase. We encourage customers to review their items upon receipt and contact our customer service team if there are any issues with their order. Our goal is to provide a hassle-free return experience, and we are here to assist you with any questions or concerns regarding your return.